Financial Aid Officer


The Financial Aid Officer is responsible for verification and meeting with and advising students, parents and others to explain the details of the financial aid and awarding process, the laws and regulations governing the availability of and eligibility for federal, state, institutional and other external sources of aid.

Evening and weekend hours may be required.

This position reports to the Director of Financial Aid. It is classified as Academic Support Staff and the incumbent is a member of the Professional Staff Association.


  • Associate’s degree in Public Administration, Business Management, Education Administration, Educational Leadership or related field. Bachelor’s preferred.
  • Excellent computer skills, including experience with Jenzabar EX and various software packages.
  • Demonstrated ability to collaborate as a team member on projects and initiatives.
  • Ability to handle multiple tasks and prioritize work.
  • Ability to work with administration, faculty, staff, and students.


Compliance and Student Relations

  • Monitors student attendance and academic progress prior to each check run to assure students are maintaining the required attendance and grades for each of the financial aid programs.
  • Conducts and monitors biannual financial aid course evaluation and notifies the Learning Center and Registrar Offices of students enrolled in courses not required for their degree.
  • Coordinates federal work study awards: maintain student data concerning job placement and earnings and communicate with supervisors as students approach earning limits.
  • Distributes and collects student employee time cards and coordinates with the payroll office the data for each student’s payroll.
  • Responsible for verifying documents needed for student employment including but not limited to W-4s.
  • Coordinate the assignment of scholarships as individual students are identified through Admissions Office, Foundation Office and/or other sources. Serves as the point of contact for special populations such as “Say Yes” to Education.
  • Processing EOP/SEEK letters for transfer students.

Customer Service and Administration

  • Responsible for reviewing and answering all emails received at the office email address.
  • Assist students and parents at the front counter with questions regarding financial aid procedures, cost of education, academic issues related to financial aid eligibility, direct loan counseling, bookstore and meal plan credit and billing statements.
  • Collecting required verification documentation and certifying the accuracy of the data for student FAFSA results.
  • Makes labels, folders and sends mail/email requests to all students.
  • Monitors and properly maintains all student account payments and status in accordance with federal and state regulations and requirements.
  • Coordinates with other campus personnel to ensure proper disbursement of federal, state and institutional funds.
  • Ensures the accurate calculation and timely processing of all refunds.
  • Collaborate on online and printed publications to ensure for accuracy and easy navigation of the office’s website.
  • Design and deliver appropriate communications to students and other stakeholders about financial aid.
  • Assist with financial aid presentations at workshops, college nights and information literacy sessions.
  • Conducts Information Literacy and Financial Aid Workshops.
  • Assist students and parents with completion of the FAFSA and TAP applications.
  • Processing ETV forms, Section Eight housing release forms for students and parents of students.
  • Assists with verification of student folders, mailings, answering telephone and posting of documents received from students.
  • Verifies and enters into PowerFAIDS all external sources of assistance and revises award letters.
  • Perform other reasonable and appropriate duties as might be assigned from time-to-time by the Director of Financial Aid.

SUNY Sullivan is a principal employer in the Catskill region that seeks to invest in its employees by insuring a well-rounded work/life balance for its employees.  Employee benefits, sometimes called fringe benefits, are indirect forms of compensation provided to our employees as part of furthering the employment relationship.  We do more than offer a “fair day’s pay.” In addition to a comprehensive salary, generous insurance benefit programs and broad benefit time policies are available.

As a benefit of being a union member of the Professional Staff Association, the incumbent will be granted a generous annual PTO: 25 vacation days, 14 sick days, and 5 personal days.  In addition to statutory considerations, the incumbent will also be eligible to participate in the following:

  • Medical, dental, and vision insurance,
  • Health Insurance Buyback if the incumbent has other health insurance coverage,
  • Participation in the NYS retirement system,
  • Supplemental retirement annuities,
  • College-sponsored life and accidental death insurance equivalent to the employee’s annual salary,
  • College-sponsored Long-term disability coverage,
  • Optional short-term disability, cancer or accident insurance,
  • Tuition reimbursement,
  • Section 125 Cafeteria Plan – flexible spending for medical and dependent care, 
  • Access to credit unions,
  • Access to onsite Daycare,
  • Wellness Program & access to the cardio & weight rooms in the Field House,
  • Community Garden on campus,
  • And more!

Applications will be accepted until the position is filled, and the review of resumes will be ongoing. The salary range for this position is dictated by the PSA salary schedule, starting at $42,770 to $46,853.  Apply in less than 5 minutes using our Applicant Tracking System at the link below! Please submit your cover letter, resume, and contact information for 3 professional references.

For more detailed information regarding this position, please visit our website at:

American with Disability Act Requirements: External and Internal applicants, as well as position incumbents, must be able to perform the essential position responsibilities as listed in this position description either aided or unaided or with the assistance of a reasonable accommodation to be determined by the college on a case-by-case basis.

All job requirements listed indicate the minimum level of knowledge, skills and ability deemed necessary to perform the job proficiently.  This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.  Employees will be required to perform other job-related instructions given by their supervisor, subject to reasonable accommodations.

The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job.

Affirmative Action/Equal Opportunity College

SCCC is an equal opportunity employer. SCCC is committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our academic community.  SCCC encourages applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws.  Hiring is contingent on eligibility to work in the United States.

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