Technical Assistant 1 – Office Manager for Health Services

JOB SUMMARY:

The Office Manager is a hands-on position where the essential functions include a combination of secretarial tasks, customer service, staff and/or student orientations and the coordination of departmental processes and services.  The work is performed in accordance with the general instructions received from the School Nurse or designee. 

This position may entail working some Saturdays and evening hours.

This position reports to the School Nurse or designee and may supervise clerical support staff and work study students.

This is a noncompetitive Civil Service position and the incumbent is a member of the Teamsters Union.

QUALIFICATIONS:

  • Associates Degree in Secretarial Science, Business Administration, Office Management, or similar field of study.
  • Two to three years of experience in a busy office, which includes at least one year of supervising support staff.  Experience in a college or university setting a plus.
  • Any equivalent combination of education and/or experience as listed above.
  • General knowledge of methods used in keeping financial accounts and records.
  • Typing/keyboarding skills of at least 50 words per minute.
  • Proficiency in current operating system used: Microsoft Office software, particularly Google, Word and Excel.  Knowledge of Jenzabar One a plus.
  • Excellent interpersonal skills as necessary for working with diverse groups of people with varying backgrounds. Must communicate effectively with staff, faculty, administrators, students, and parents.

DUTIES AND RESPONSIBILITIES:

  • Supervises the maintenance of departmental records and/or databases for efficiency and accuracy.
  • Maintain a professional, clean, HIPAA and FERPA compliant workspace.
  • Data management for annual assessment.
  • Assists School Nurse or designee with running reports on Jenzabar and other software and executes other administrative/clerical processes and duties, from general indication as to content.
  • Confers with the supervisor or designee on the revision of procedures, policies and operational workflow changes.
  • Assists in the preparation of the annual department budget.
  • Assists in the collection, tracking and reporting of Student Immunization Records.
  • Trains and supervises Civil Service personnel, work-study employees, student aides and volunteers in the various tasks associated with the operations of the office.
  • Directs the flow of work to department clerical staff and all other support staff, schedules meetings and coordinates processes.
  • Acts as a resource person and disseminator of department information by answering telephone and walk-in inquires and routine questions posed by staff, students and parents referring them, as appropriate, to other campus resources.
  • Ability to follow complex oral and written directions.
  • Assists entire team with advertising programs/brochures/flyers, for Health Services Office events as needed.
  • Helps process travel paperwork for office.
  • Ensures the proper processing of purchase requests, billing and ordering of supplies and inventory.
  • Performs other duties as assigned by the School Nurse or designee.


Affirmative Action/Equal Opportunity College

SCCC is an equal opportunity employer. SCCC is committed to extending equal opportunity in employment to all qualified candidates who can contribute to the diversity and excellence of our academic community.  SCCC encourages applications from all qualified individuals without regard to race, color, religion, genetic information, sexual orientation, gender and/or gender identity or expression, marital or parental status, national origin, ethnicity, citizenship status, veteran or military status, age, disability or any other basis protected by applicable local, state or federal laws.  Hiring is contingent on eligibility to work in the United States.

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