Constructive CommunicationLocation: Room 101
Presenter: Jason Richner
Learn about conflict communication from tips and tricks on disarming those with razor sharp tongues and angry attitudes to keeping your cool in the midst of verbal conflicts in business settings. Turn a bad situation into a positive experience using just words. Your trained instructor will use a course that has been taught to thousands of communicators in customer service, law enforcement, hospitality, security and many other occupations that require strong communication.