Computer Support

This one-year certificate program is designed to prepare students to work as computer support staff in a modern, high technology office.

Students take courses introducing them to computer hardware, software, and networking. They train in elements of the Microsoft Office suite and may take testing for Microsoft Office User Specialist certification in the elements they complete. They also learn the basics of computer set up, operation, operating systems, and networking.

Students learn the principles of software maintenance and are encouraged to produce individual projects, enabling them to leave with a professional resume as well as a certificate.

SUNY Sullivan maintains a Windows campus-wide network providing easy access to the Internet, e-mail services, and current software packages. All computer classes are taught in computerized classrooms and open labs are available for practice outside of class seven days a week.

Students who desire to remain at SUNY Sullivan to obtain a degree will find that the Computer Support Certificate leads easily into our Computer Information Systems AAS degree programs.

Major learning outcome for this program

After successfully completing the requirements of the Information Systems Certificate, a student should be prepared to demonstrate an understanding of:

• Computer hardware: components, purpose, relationships, and integration
• Computer software: usage, design, management, and file management
• Operating systems
• The components of Microsoft Office
• The fundamentals of accounting

A student should also be prepared to:

• Create, maintain, edit, and format word processing documents
• Create, maintain, edit, and format spreadsheets
• Create, maintain, edit, and query databases
• Create and maintain web pages and websites