The Student Billing Office is in charge of:
- Coordinating billing
- Posting payments made on student accounts
- Managing the monthly payment plan
- Processing financial aid payments
- Coordinating payments with third-party sponsors
The office also disburses refunds from over payments, determines residency status, and manages accounts on hold for past balances.
Student Billing Policies & Requirements
A valid CERTIFICATE OF RESIDENCY is required by SUNY Sullivan for all New York State students whose legal residence is NOT Sullivan County.
Click HERE for more information.
Please pay close attention to the directions for your county. The Certificate of Residency must be obtained 60 days before the first day of class and no later than 30 days after the start of class.
Please be advised that you are financially liable for classes that you register for; failure to withdraw properly will result in a bill.
You may view your account status via My SUNY Sullivan at any time and you may make online payments 24/7, though payments made after 4 p.m. will be considered as having been paid the following day.
As changes are made to your account they will be posted in real time.
At My SUNY Sullivan log in using your user name and password.
- Choose “Student Tab”
- Click “Account Information”
- Click “Account Balance”
- Click “$ Due”
- Click “Make Payment"
Your payment may be made in full (see above) or you may use the Monthly Payment Plan.
FACTS PAYMENT PLAN (e-cashier) – CURRENT SEMESTER AUTOMATIC PAYMENT PLAN
SUNY Sullivan has contracted with NELNET BUSINESS SOLUTIONS to assist our students with paying for college. To sign up for the service, you will need your student ID #, the amount due for the current semester, your banking account information (checking or savings) or a credit card (VISA, MASTERCARD, AMERICAN EXPRESS, OR DISCOVER.)
To begin, click Payment Plan to sign-up or manage your account.
Please do not assume your balance will automatically be adjusted if you receive financial aid or if a class is dropped.
You should review your agreement balance.
Please email email@example.com to make any adjustments or changes to your contract.
In either case, you must make the required payment on or before the due date (Aug. 12 for fall bills, and on or about Jan. 7 for spring bills).