What is Open SUNY?

Open SUNY is a system-wide effort designed to maximize online-enabled learning opportunities for all SUNY students current and future.

By enhancing SUNY’s existing, substantial efforts in online-enabled education, Open SUNY will expand access to higher education in New York State, raise completion rates, prepare more students for success in their lives and careers, and contribute to the economic and societal health of the state, the nation, and the world.

What is the difference between Open SUNY and Open SUNY+?

Open SUNY is a cross-system collaboration to create initiatives and services that support campuses and faculty in enhancing online-enabled education to improve student access, completion and success. Open SUNY takes the power of technology and the power of teaching and elevates their collective impact through the power of SUNY.

Open SUNY+ brings an additional layer of supports for students and faculty, creating unique Online learning experiences unlike any that exist today.

As a student in a degree program powered by Open SUNY+, you’ll have access to around-the-clock high-touch support dedicated to making you successful, including a personal concierge, help desk, and Online tutoring. Your faculty will employ innovative, proven Online teaching methods. And the Open SUNY+ experience doesn’t end with graduation—your degree program targets an area of high employer demand in New York State and beyond, and your education will equip you with the hands-on experience you need for a successful career in your field.

Online Concierge 

 If you have any questions or concerns related to online learning, please contact:

Dr. Shirley Sinacore
Coordinator of Instructional Design and Online Learning
ssinacore@sunysullivan.edu
845-434-5750 ext. 4458
Teaching and Technology Center E006

Complaint Procedures for Distance Education Students

Sullivan County Community College is committed to resolving student grievances, complaints, and concerns in an expeditious, fair, and amicable manner.

Distance Education Students

Students taking online classes offered by SCCC should attempt to resolve any issues or complaints with the faculty member first. If you are dissatisfied with the outcome, you can contact the faculty member’s Dean. The Course Syllabus includes information on how to contact the appropriate Dean.

The College’s complaint procedures, including the Grade Grievance Procedure, as well as procedures for complaints concerning bias and discrimination are available in the College’s Grievance Procedures for Students in Appealing Grades and Appeal Form available for students seeking to file a grade appeal.

If you live outside of New York while attending SCCC, in many cases you can file a complaint in the state where you are residing. For a list of appropriate agencies operating in each state, please review the following: Student Complaint Information by State and Agency, as compiled and updated by the State Higher Education Executive Officers (SHEEO), and it will be updated as additional information becomes available.

You can find more information at the SUNY Provost’s Distance Learning Out of State Authority.

You can also explore the College Catalog for more information about