Registration Services

Registration Services

MISSION STATEMENT

The Registrar's Office supports the mission and core values of the College by encouraging student success, and facilitating the students’ academic progress through degree completion.  Our primary function is to adhere to policies and procedures put forth by the New York State Education Department, The State University of New York, and SUNY Sullivan, while focusing on the accuracy, integrity, and confidentiality of academic records, in compliance with the Family Educational Rights and Privacy Act and other state and federal regulations.

PURPOSE

Registration Services at SUNY Sullivan are addressed by the Office of the Registrar. The role of the Office of the Registrar is to oversee the maintenance and protection of student records. The office's duties include:

  • Processing of transcripts and students’ academic standing
  • Maintaining course schedules
  • Providing enrollment verification
  • Awarding degrees in accordance with the New York State Education Department, the State University of New York (SUNY), and college policies, and provide diplomas to our graduates.

SUNY Sullivan offers Associates of Arts (AA), Associates of Science (AS), Associates of Applied Sciences (AAS), Associates of Occupational Studies (AOS), and Certificates (CERT).

Course schedules are found on My SUNY Sullivan (Click on Course Search).

Registering for Classes

Matriculated (degree seeking) Students:

To apply as a matriculated student, click here.  All registration for matriculated students may be done prior to the start of the semester on MySUNYSullivan.edu. Please be sure to consult with your academic advisor when selecting your courses. Once the semester starts, you won’t be able to change your schedule via the web portal, however, you may still make alterations with your advisor.

After creating your schedule, full-time or part-time, you may drop, add, or withdraw from your courses, with the approval of your advisor and professor(s). To request a drop/withdrawal, please login to your My SUNY Sullivan account, click on “online forms” to the left of your screen, and select the “Drop/Withdraw from a Course” form. Be mindful of deadlines for any schedule changes!

VISIT OUR CALENDAR FOR UPCOMING REGISTRATION EVENTS.

Non-Matriculated (non-degree seeking) Students:

To apply as a non-matriculated student, click here.  Registration for non-matriculated students opens two weeks after the first day of registration for current, matriculated, students.  Please contact our office via email or phone call.

FREQUENTLY ASKED QUESTIONS

WHAT ARE YOUR OFFICE HOURS?

Monday-Friday, 8:30 – 4:00 pm

We are closed on Fridays from the third Friday in May through the first Friday of August.

WHERE IS YOUR OFFICE LOCATED?

Second Floor of the One Stop

HOW DO I CONTACT YOU?

registrar@sunysullivan.edu.  845-434-5750 ext. 4302.

All students must present their college ID at each visit.

No information will be released to a third-party without a FERPA waiver on file.

HOW DO I REGISTER FOR CLASSES?

Matriculated students create their first semester schedule with an academic advisor from the Learning Center (One Stop).  A faculty advisor is assigned at the start of the first semester.  The faculty advisor creates, upon meeting with the student, a schedule for the subsequent the semesters or grants registration clearance to the student in order to self-register on MySUNYSullivan.

Non-matriculated students’ registration is done on MySUNYSullivan or by the Registrar’s office staff.

WHAT IS THE DIFFERENCE BETWEEN DROPPING AND WITHDRAWING FROM CLASSES?

Dropping from a course happens before the end of the third week of the semester (census date).  The course is removed from the student’s transcript.

Withdrawing from a course happens after the end the third week of the semester (census date), and the student will receive a W on their transcript for the course.  The last day to withdraw from a course is at the end of the 10th week of instruction, or its equivalent.

The census date is the last day of the third week, or its equivalent for short sessions.

HOW DO I DROP/WITHDRAW FROM A COURSE?

Find the request under Online Forms on MySUNYSullivan.  You must be logged in, in order to use the link.

HOW DO I WITHDRAW FROM COLLEGE?

Find the request under Online Forms on MySUNYSullivan.  You must be logged in, in order to use the link.

TRANSCRIPTS

How do I order or view my transcript?           See our webpage.

Can I pick up my transcript in person?           Yes.  Select the option “Hold for Pickup” during the process.

Can someone pick up my transcript for me? Only with your permission.

Can I have a form attached to my request for transcripts?

Yes.  Indicate on your transcript request that form should be attached.  Email attachment to registrar@sunysullivan.edu or fax it to 845-434-4806.

Will you provide my transcript to anyone else?

Not without your authorization, unless requested via a court-ordered subpoena.  College staff who have educational interests (i.e. academic advisors, counselors, financial aid, billing, etc.) have access to your transcripts.  All written requests for transcripts must be signed by you and your signature must be notarized by a Notary Public.

MAY I AUDIT A COURSE?

Yes, most courses can be audited, with permission of instructor.  Health profession courses cannot be audited.  A student who audits a course does not earn grades.

Senior citizens receive free tuition, though other fees are not waived.

DO YOU PROVIDE ENROLLMENT VERIFICATION?

Yes, stop by or email our office.

WHY DO I HAVE A HOLD ON MY ACCOUNT, AND WHAT DOES IT MEAN?

Holds are added to students’ accounts for several reasons: unpaid bill, athletic equipment or library books not returned, etc.  Some of these holds impound your records.  No information will be released and you may lose access to your MySUNYSullivan account until the holds are removed.

WILL YOU SHARE MY INFORMATION WITH MY PARENTS?

Parents are considered third-party.  We will not share your information unless a FERPA waiver is on file.

HOW DO I APPLY FOR GRADUATION?

See our graduation page.

WHEN DO I RECEIVE MY DIPLOMA?

Diplomas are ordered by our office after your final audit is processed.  They are typically mailed four weeks after the conclusion of the fall and spring semesters.  Summer graduates (all sessions) receive their diplomas in September.

Your initial diploma is included in your tuition/fee schedule.  A fee of $25 is to be paid for additional degrees (e.g. dual degree or second degree) or replacement diploma.

OTHER FREQUENTLY ASKED QUESTIONS:

How do I update my name/address?                         Admissions@sunysullivan.edu

Where do I send my Certificate of Residency?       Certs@sunysullivan.edu

How do I contact

Admissions                                Admissions@sunysullivan.edu

Learning Center                       Learningcommons@sunysullivan.edu

Financial Aid                             Finaid@sunysullivan.edu

Student Billing                         Billing@sunysullivan.edu

Dean of Students                    Dean@sunysullivan.edu

Student Activities                    Studentactivities@sunysullivan.edu

Other offices?                           See our directory

Please check our drop-down menu for all other information you may need.

Registrar Hours

Monday-Friday: 8:30 a.m.-4 p.m.
Saturday-Sunday: Closed

(The college is closed on Fridays from the third Friday in May through the first Friday of August.)

One-Stop Office E212

registrar@sunysullivan.edu
845-434-5750 x4302
FAX: 845-434-4806

SUNY Sullivan Follows FERPA Regulations

The Family Educational Rights and Privacy Act (FERPA) mandates that records of students enrolled in college courses be protected from access by essentially anyone other than the student, members of the college community who have a need and right to access information, and certain government agencies as permitted by law. Learn more about what SUNY Sullivan designates as public or "Directory Information" HERE.

If you wish to allow others (such as family members) to access your records, please carefully read and fill out the FERPA waiver.

There is a Spanish language version of the FERPA waiver here

registration services team

The best way to contact us is VIA EMAIL at registrar@sunysullivan.edu.

Don’t hesitate to reach out!

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Anne Marchal

Registrar

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Robert Psarudakis

Assistant Registrar

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